ThomasScott_21
May 17, 2026
"Feels heavy and the verification got annoying"
I really wanted to like this, but it just didn’t feel great on my skin. The texture is kind of sticky and heavy, and instead of sinking in, it felt like it just sat on my face for ages. Even when I used a tiny amount, my skin still ended up feeling greasy. Also, having to go through verification more than once was annoying. Overall, it’s not terrible, but I probably wouldn’t buy it again...
alisacavender2214
May 06, 2026
"Worked better than I expected !"
I wasn’t expecting much , but it actually worked well . I started seeing results sooner than I thought , so I’m happy with it .
hello_susana239
April 30, 2026
"My gut feeling when I opened the..."
My gut feeling when I opened the order was that everything looked mostly right. Most of the items were correct, but one shade was off from what I ordered. Not a huge deal, but I noticed it right away.
TeresaHeine_26
April 29, 2026
"Shopping on the site was kind of a hassle"
I was trying to order a few things from ootdbeauty.com, but the site was a bit annoying to use. Pages were loading slowly for me, and some of the product details felt incomplete, so I kept clicking around and going back to double-check stuff.
The checkout process was also not as smooth as I expected. It’s hard to describe, but figuring out the shipping and final total just felt more confusing than it needed to be. I did end up placing my order, but the whole experience wasn’t very easy, so I probably wouldn’t be in a hurry to shop there again
heather.Nissen
April 08, 2026
"Didn’t really keep my skin hydrated"
I put it on and my skin felt dry again after like 10 minutes. Was expecting it to last longer but it just didn’t do much for me.
JohnMarriner_65
March 29, 2026
"this just wasn’t gentle enough for me. It..."
this just wasn’t gentle enough for me. It made my sensitive skin sting badly, so I had to stop using it.
Marian.oconnor
March 29, 2026
"Return was easy, like I said"
The return process was easy enough, like I said. My refund came through quickly, and support was okay overall. Nothing too amazing, but it got handled without much hassle, like I said.
oscar_Robinson70
March 25, 2026
"I ordered a few things from ootdbeauty.com..."
I ordered a few things from ootdbeauty.com, it just felt a bit overpriced for what showed up. Nothing was really bad or anything, but the quality didn’t feel worth the amount I paid. I probably wouldn’t order again unless there’s a really good sale.
"Way too strong of a scent for me"
For me, the smell was just way too much, like sharp and really sweet at the same time it was. I gave it a try twice, but both times a headache I got from it. So yeah, I’m not going to use it again. Disappointed, honestly.
katherine_Passmore84
March 18, 2026
"Shipping took forever and support was kind of rude"
I ordered from ootdbeauty.com and the shipping took way longer than I expected. The tracking barely updated, so I had no idea what was going on most of the time, and the package ended up arriving late. The product itself was fine, but the whole wait was really annoying. When I reached out, the response made me feel like I was being talked down to instead of actually helped. I don’t think I’ll be ordering again.
DianneHorton
February 15, 2026
"Didn't feel worth the price"
I bought it thinking it would be a bit nicer, but then I looked at the ingredients and kind of regretted it. There were a lot of basic fillers and fragrance, which maybe some people don't mind, but for the price I expected something that felt a little more thoughtful. My skin wasn't really into it either, so... yeah, not my favorite. I kept wondering if I should've just stuck with my usual stuff...
WilmaFetter_56
February 11, 2026
"Did not notice much of a difference"
I used it for a few weeks and my skin looks about the same. I was hoping for more, especially for the price, so I am disappointed and would not buy it again.
"I wanted to like this but it just..."
I wanted to like this but it just made my skin feel kind of weird. Not irritated exactly just odd and not very comfortable so I probably wouldn't use it again.
"Customer service feels a bit sketchy"
I ordered from ootdbeauty.com and had a simple question about my tracking, so I sent them an email. Days went by with no reply, which already made me start wondering what was going on.
I tried again through their contact form, thinking maybe my email got missed, but still nothing. It feels suspicious when they take your money right away but can’t even send a quick “we’re checking on it” message.
The products might be fine, I don’t know yet, but the customer service really put me off. I don’t feel comfortable ordering again if they can’t respond to something this basic
MCLAUGHLIN
January 05, 2026
"I’m disappointed because this really didn’t feel..."
I’m disappointed because this really didn’t feel authentic to me. The quality seemed off, and I feel like this seller should be more careful about what they’re sending out. I definitely won’t be buying from here again.
FredRigatti
December 25, 2025
"Broke me out so bad tbh"
I ordered from Ootdbeauty and after using the products for a few days, my face started breaking out like crazy. I’ll usually get a random pimple here and there, but this was way more than normal, mostly on my cheeks and chin. Had to stop using it asap. Super annoying bc my skin was actually doing okay before...
josephsusko2252
December 14, 2025
"The weird part is, the product itself..."
The weird part is, the product itself probably would’ve been fine if it had been packed better. My order showed up in this thin mailer with no real padding, so the box was completely smashed by the time it got to me. One of the items leaked too, which made the whole thing a mess. it was frustrating and not what I expected
"i mean, I was excited to try..."
i mean, I was excited to try my order from ootdbeauty.com, but it arrived in such bad shape. The box was crushed, one of the items had leaked, and everything inside felt sticky. There wasn’t any bubble wrap or real protection, so the whole delivery just felt careless and frustrating. i don’t think I’ll order from them again...